| support overview
To save yourself some time, here are some things to keep in mind as you work with Accusoft Pegasus. First, download the latest updates If you’re having an issue and believe it’s product related, please make sure you’re taking advantage of the most recent updates. Service packs and new releases frequently offer fixes. To determine if you have the latest version, please download the PegConnect utility program from the following link: PegConnect. Please note that a Help File for each product may be found on the Start Bar, or in C:\Windows\Help. Free e-mail support We offer technical support via e-mail for current versions, at no charge. Previous versions are supported for 180 days from purchase. Typical response time within 4 business hours. 
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 Check the FAQs Many answers can be found in the FAQ section. This section is constantly updated and is always accessible. On-demand phone support When you just have to talk to an expert, phone support is available in 15 minute increments paid by credit card online. Contact instructions will immediately be e-mailed upon receipt of your purchase. Phone support is also available through the purchase of the Chariot Support Agreement. Non-technical support For pre-sales assistance such as product price, licensing, features, functions or any other non-coding questions, please contact our sales team. Accusoft Pegasus gives you unlimited, full-featured trial versions so you may fully evaluate suitability and compatibility before your buy. |
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