Search results for "services"
FormSuite for Structured Forms Enablement Services
Accusoft’s FormSuite for Structured Forms is a powerful SDK that allows you to integrate character recognition, form identification, document cleanup, and data capture capabilities into your software applications. You can set up unique form templates based on your processing needs and then design customized output architecture to extract data for delivery to a database or […]
Is it possible to change the login accounts on PrizmDoc services in Windows?
Question When installing PrizmDoc, we specified the wrong user ID and password for the 3 PrizmDoc services. Can we safely change them to another account? Answer It is possible to change the Login User account on the three PrizmDoc services: Prizm, PrizmDemo, and Prizm Application Services. You will need to ensure the user id you […]
Why is my Prizm Services status "unhealthy" and showing a clock for the mongo-manager-service?
Question After restarting the Prizm Services, you may notice that the http://localhost:18681/admin status page shows a status of “unhealthy” and in the Internal Services section, the mongo-manager-service is showing a clock, and the text-service is showing a red x. How can this be fixed? Answer Reason: This will typically occur when the mongo-manager-service detects an […]
What are the supported source formats for Content Conversion Services?
Question When using Content Conversion Services, what are the supported input formats that it takes for conversion? Answer When using Content Conversion Services, you can input any image and document source type that PrizmDoc supports. Here’s a link to the Content Conversion Services API for more information.
How can I verify that the services are running and healthy on a headless server?
Question How can I verify that the services are running and healthy on a headless server? Answer You can use curl to make some simple GET requests to the endpoints that report service health: curl -s http://localhost:18681/PCCIS/V1/Service/Current/Info curl -s http://localhost:3000/health curl -s http://localhost:3000/servicesConnection If curl is unavailable you can use wget: wget -qO- <URL>
How can I verify that the services are running and healthy on a headless server?
Question How can I verify that the services are running and healthy on a headless server? Answer You can use curl to make some simple GET requests to the endpoints that report service health: curl -s http://localhost:18681/PCCIS/V1/Service/Current/Info curl -s http://localhost:3000/health curl -s http://localhost:3000/servicesConnection If curl is unavailable you can use wget: wget -qO- <URL>
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Why is my Prizm Services status displayed as "Starting" and a clock icon is displayed on the ms-office-conversion-service?
Question I have just installed PrizmDoc to my Windows server. When checking the status using http://localhost:18681/admin, the service is showing in a starting phase and ms-office-conversion-service is showing a clock icon, but it never starts. What are some reasons as to why this might occur? Answer This can happen if your PrizmDoc license has the […]
What do I need to know when moving from using Self-Hosted Prizm Application Services (PAS) to Cloud PAS?
Question Currently we are using PAS for viewing packages and it is pointed to our Accusoft Cloud subscription API key. PAS is installed locally and we store the viewing package artifacts in our S3 bucket. We are using 600 GB of storage on S3 for the viewing package artifacts we already have converted. We would […]