Technical FAQs

Question

How can I determine what version of PrizmDoc Viewer my server is running?

Answer

To check the server version, make a GET request to:

http://localhost:18681/PCCIS/V1/Service/Current/Info

You can make a get request by navigating to the URL in your browser. The JSON response will have a "pccisVersion" property, which is the version number you are looking for. A similar GET to the following URL will determine the PAS version:

http://localhost:3000/info

The JSON response’s "version" property is what you are looking for. Keep in mind that differing version numbers don’t necessarily indicate a mismatch, as long as the major and minor version numbers sync-up. For example, the PCCIS version 13.5.33.5696 and PAS version 13.5.0000.1816 are from the same release (13.5).

 

The financial industry has made significant investments in document lifecycle management solutions to enhance their productivity, accuracy, and flexibility. There is broad recognition that paper-based processes are a huge source of waste and inefficiency, but simply transitioning away from paper often isn’t enough on its own to achieve true digital transformation. That’s because performing a digital-based process manually still presents many of the same problems. In order to leverage the true benefits of digital document management, FinTechs need to implement data capture and document generation capabilities as part of a broader process automation solution.

A Quick History of Data Capture & Document Generation

To understand how FinTechs can use data capture and document generation technology to enable their digital transformation, it’s helpful to take a moment to understand the history of these tools and how they’ve developed since their origins.

Data Capture

The financial industry was an early innovator in data capture technology with the development of the specialized OCR-A font in the 1960s. This simple monospace font is still used today for the account and routing numbers on an ordinary bank check. Early data capture technology relied on pattern recognition, so an exact pixel match was needed to read the characters electronically and match them to a corresponding character in a font library. While this worked well enough for scanning printed bank checks into a computer system to track transactions, reading anything else on the check with an automated system required further developments in data capture tools.

Modern character recognition technology utilizes a more sophisticated feature detection approach that uses the component elements of each character to distinguish them from one another. An “A,” for example, usually consists of the same basic elements (two angular lines that come to a point with a horizontal line crossing them) regardless of the font used. Breaking characters down into their component elements has even made it possible for software to read handwritten characters as well as machine-printed text.

Document Generation

Document generation technology emerged in the 1970s in the form of document assembly, which was originally used by lawyers to streamline contract creation. Contracts are highly structured and rules-oriented, which made it easy to build a decision-tree logic that could be understood by the software tools of that era. Early document assembly programs used a collection of document templates that incorporated conditional fields the software could replace automatically each time it generated a contract.

Modern document assembly is typically used as part of a more robust document automation solution. Software extracts information from a database and inserts it into a template to generate unique documents quickly, easily, and accurately. These programs are much more sophisticated and flexible than early document assembly tools, allowing organizations to programmatically generate a wide range of documents without ever having to look at the contents prior to the final review process.

Data Capture & Document Assembly in FinTech Today

Despite being an early innovator in OCR technology, the financial industry has been slow to implement more robust data capture capabilities throughout their operations. According to a recent study, 63% of banks are still collecting information from documents manually, a process that’s not only time consuming, but also incredibly prone to error. They’ve been slightly faster to adopt document generation, with 49% of banks still relying on manual processes to create documents. 

Ironically, FinTech organizations are even more dependent upon manual practices than traditional banks. When it comes to data capture, 75% of FinTechs are reviewing documents and entering their data manually rather than using an automated solution. The story is largely the same for document generation, as 79% of them are still creating documents manually.

Understandably, most of these organizations are planning to implement some form of automated data capture and document generation solution within the next two to three years. That’s because they recognize that it will be difficult to achieve true digital transformation without them.

Why Data Capture and Document Generation Are So Important for FinTech

FinTech companies have developed a wide range of innovative financial tools that allow consumers to take better control of their finances and help organizations manage their resources more efficiently. In order to deliver those streamlined solutions, however, FinTechs need to have the capabilities in place to make their own processes more efficient.

Data capture and document generation work together to help these organizations maximize the value and potential of their document management systems. Financial information can be submitted in many different formats, ranging from digital forms and fillable PDFs to images, flattened PDFs, and scanned documents. Extracting information from each of these formats requires a sophisticated understanding of data capture that few software developers possess. 

Once that data is extracted, it can be routed anywhere it’s needed by workflow automation tools. That could be a new document that’s being generated, but more often it will be sent to a database. When the time comes to generate a new document, previously captured information can be inserted wherever it’s needed programmatically. Multiple documents (or just sections of them) can also be merged or split apart to create entirely new ones filled with information drawn from several sources.

All of this can be done in a matter of seconds with the right software integrations, which saves a tremendous amount of time for FinTech teams who have many other priorities to focus on. By incorporating robust data capture and document generation capabilities into their platforms, they can provide faster, better functionality to their customers. Rather than uploading a document and waiting for it to be processed, information can be extracted and routed wherever it’s needed instantly to facilitate faster reviews and resolutions.

Another key benefit of data capture and document generation is accuracy. Between manually reviewing information, entering it by hand into a system, and then retrieving it to create new documents, there are plenty of opportunities for mistakes to be made. In a financial context, those errors often have the potential to be systemic, creating additional errors that are time consuming and expensive to remediate. Automated extraction and assembly remove the risk of human error, which enables FinTechs to accelerate and scale their processes more effectively.

Integrating Data Capture and Document Generation with Accusoft

For over 30 years, Accusoft has been a pioneer in building software integrations that expand application functionality. We provide a variety of data capture and document generation solutions that meet the needs of today’s FinTech platforms. Whether you’re incorporating functionality directly into your application with an SDK or deploying a cloud-based solution that connects to one of our APIs, we have the flexibility to help you integrate the features you need to complete your digital transformation.

To learn more about how Accusoft can enhance your FinTech application with data capture and document generation, talk to one of our solutions experts today.

 

Question

What features does PAS provide that I don’t get from exclusively using the backend?

Answer

The following features are provided through PAS:

  • Viewing Packages
  • Annotation storage/retrieval
  • Form Definition storage/retrieval
  • Simplified API to communicate with the backend
  • Affinity token management (clustered mode)

It is also important to note that all new feature development will involve PAS.

Features not offered through PAS include:

  • Content Conversion output to anything other than PDF.

For many years, the legal industry proved resistant to the changes that were pushing other organizations toward digital transformation. Although the serious shocks of the 2008 financial crisis were not enough to spark a revolution in LegalTech automation, they did at least get many firms to start thinking differently about how they deployed technology. 

After enduring the disruption of the 2020 COVID-19 pandemic, firms are finally implementing the software applications that will help them to deliver legal services far more effectively. In order to understand what’s driving today’s LegalTech trends, it’s important to first recognize why changes that didn’t take place in 2008 are happening now.

Why 2020 Differs From 2008

The legal industry was not spared the impacts of the 2008 financial crisis. Rather than reassessing their fundamental business model, most firms reacted to the recession by laying off personnel. According to the National Association of Law Placement (NALP), nine percent of US associates lost their jobs over a nine month period between 2009 and 2010. 

While this strategy managed to protect profits in the short term, it had a negative impact on their talent pipelines in the long run. More importantly, firms also had little immediate incentive to rethink their business processes. Reducing personnel and increasing rates allowed them to meet their immediate revenue goals, and the basic structure of delivering legal services remained mostly unchanged. And, to be fair, many LegalTech automation platforms were not yet mature enough at that time to deliver clear value, especially when compared to the costs of implementation. 

The COVID-19 pandemic, however, has presented firms with a very different set of conditions. Almost every sector was impacted and it was not immediately clear how long the disruption would last. Social distancing requirements made it all but impossible for attorneys to meet with clients in person. After the initial wave of salary cuts and furloughs, firms were forced to think about how they could continue to deliver services in the midst of a pandemic.

Customer expectations have also changed dramatically since 2008. Legal clients expect faster, more efficient services delivered at a competitive price point. In order to grow revenue beyond 2020, firms will need to reorient themselves to do more with less, adopting the technology infrastructure that allows them to build more efficient processes and automate low value tasks so partners and associates can focus on other areas.

Post-2020 LegalTech Trends

Historically, the business model of most legal firms focused on immediate priorities and a reactive demand model that proved resistant to automation and efficiency. Since firms tend to look to metrics like PEP (Profit per Partner) to judge the health of the business, investing in process-oriented technology that would enable support staff to work more efficiently was rarely appealing. That’s because such investments would eat into short-term profits without offering a clear benefit in the future. 

But those benefits had very real potential, especially for firms and legal departments willing to look at different, less partner-driven business models that put more emphasis on customer-centric services. The firms that made the difficult decision to invest in LegalTech automation early now find themselves in a better position to thrive in a post-2020 landscape than competitors who were slower to adopt.

While premier “big law” firms will likely continue to offer high-value legal work to clients that require more specialized, strategic services, other firms and departments will be in an ideal position to capitalize on the type of work that benefits more from LegalTech automation. Specifically, they can leverage technology to meet known demand, or the day-to-day low to mid-level legal services that many customers expect and budget for. This is the type of work where efficient processes and automation make it possible for firms to take on more work and quickly scale their operations. It’s also a more customer-centric approach that acknowledges the ability to deliver legal services swiftly and cost-effectively will be a tremendous competitive advantage in the years ahead.

A Second Chance at Digital Transformation

Moments of crisis and disruption typically provide organizations with the opportunity to innovate and rethink their approach to how they do business. The legal industry, however, largely failed to adapt significantly in the aftermath of the 2008 financial crisis. Firms were often unwilling to change their processes or invest in new technology solutions, which makes it even more vital for them to adapt in the wake of the COVID-19 pandemic.

In some respects, the industry is getting a second chance to undergo true digital transformation. Due to the unique circumstances of the 2020 downturn, there is every reason to expect that the demand for legal services will grow substantially in 2021 and beyond. From cases and contracts that could not be resolved during the pandemic to a broad range of lawsuits related to COVID-19, legal organizations will need to put the right digital tools in place to handle caseloads efficiently. 

Stay Ahead of LegalTech Trends with Accusoft Integrations

In order to keep pace with rapidly developing LegalTech trends, developers need to be able to build versatile and reliable software that they can bring to market quickly. Building innovative tools to facilitate contract negotiation and eDiscovery is challenging enough without also creating the content processing and conversion capabilities that facilitate them. That’s why LegalTech development teams under resource and time constraints frequently turn to specialized integrations that allow them to add essential features without pulling their attention away from their core area of focus. This helps them get their products to market faster to keep their customers ahead of the latest LegalTech trends.

Accusoft’s collection of powerful SDK and API integrations allows developers to build the features they need on their own terms. For instance, PrizmDoc Editor’s document assembly capabilities allow firms to automate the contract creation and editing process to minimize human error and boost efficiency. PrizmDoc Viewer’s conversion, annotation, and redaction features make it an ideal fit for eDiscovery workflows that require high levels of flexibility and security. And when it comes to managing different types of documents and files throughout the legal process, having an image processing SDK like ImageGear that can convert, compress, and OCR a broad range of file types can transform a LegalTech application into a content management powerhouse.

To learn more about how Accusoft’s collection of processing solutions can help your team meet today’s LegalTech automation challenges, talk to one of our industry specialists.

 

The industry-wide push to digitize documents and minimize the use of physical paperwork has made PDF one of the most ubiquitous file formats in use today. Business and government organizations use PDFs for a variety of document needs because they can be viewed by so many different applications. When it comes to archiving information, however, PDFs have a few limitations that make them unsuitable for long-term storage. That’s why many organizations require such files to be converted into the more specialized PDF/A format.  Learn how easy it is to convert PDF to PDF/A with ImageGear.

What Is PDF/A?

Originally developed for archival purposes, the PDF/A format is utilized for long-term preservation that ensures future readability. It has become the standard format for the archiving of digital documents and files under the ISO 19005-1:2005 specification. Government organizations are increasingly utilizing PDF/A to digitize existing archival material as well as new documents.

The distinctive feature of PDF/A format is its universality. Although PDFs are well entrenched as the de facto standard for digital documents, there are many different ways of assembling a PDF. This results in different viewing experiences and sometimes makes it impossible for certain PDF readers to even open or render a file. Because PDF/A documents need to be accessible in the indeterminate future, there are strict requirements in place to ensure that they will always be readable.

PDF vs PDF/A

While PDF and PDF/A are based upon the same underlying framework, the key difference has to do with the information used to render the document. A standard PDF has many different elements that make up its intended visual appearance. This includes text, images, and other embedded elements. Depending upon the application and method used to create the file, the information needed to render those elements may be more or less accessible for a viewing application.

When a PDF viewer cannot access the necessary data to render elements correctly, the document may not display correctly. Common problems include switched fonts (because the original font information isn’t available), missing images, and misplaced layers.

A PDF/A file is designed to avoid this problem by including everything necessary to display the document accurately. Fonts and images are embedded into the file so that they will be available to any viewer on any device. In effect, a PDF/A doesn’t rely on any external dependencies and leaves nothing to chance when it comes to rendering. The document will look exactly the same no matter what computer or viewing application is used to open it. This level of accuracy and authenticity are important when it comes to archival storage, which is why more organizations are turning to PDF/A when it comes to long-term file preservation.

How to Convert PDF to PDF/A

ImageGear supports a broad range of PDF functionality, which includes converting PDF format to a compliant PDF/A format. It can also evaluate the contents of a PDF file to verify whether or not it was created in compliance with the established standards for PDF/A format. This is an important feature because it will impact what method is used to ultimately convert a PDF file into a PDF/A file.

Verifying PDF/A Compliance

By analyzing the PDF preflight profile, ImageGear can detect elements of the file to produce a verifier report. The report is generated using the ImGearPDFPreflight.VerifyCompliance method. 

It’s important to remember that this feature does NOT change the PDF document itself. The report also will not verify annotations that have not been applied to the final document itself. Once the report is generated, a status code will be provided for each incompliant element flagged during the analysis. 

These codes can have two values:

  • Fixable: Indicates an incompliance that can be fixed automatically during the PDF/A conversion process.
  • Unfixable: Indicates a more substantial incompliance that will need to be addressed manually before the document is converted into PDF/A.

Converting PDF to PDF/A

After running the verification, it’s time to actually convert the PDF to PDF/A. The ImGearPDFPreflight.Convert method will automatically perform the conversion provided there are no unfixable incompliances. This process will change the PDF document into a PDF/A file and automatically address any incompliances flagged as “Fixable” during the verification process.

While it is not necessary to verify a PDF before attempting conversion, doing so is highly recommended. Otherwise, the document will fail to convert and return an INCOMPLIANT_DOCUMENT code. The output report’s Records property will provide a detailed report of incompliant elements. Since any “Fixable” incompliances would have been addressed during conversion, the document’s remaining issues will need to be handled manually.

This method is best used when manual changes need to be made to the PDF file prior to conversion. One of the most common changes, for example, is making the PDF searchable. Once the alterations are complete, the new file can be saved using the ImGearPDFDocument.Save method.

Other ImageGear PDF to PDF/A Conversion Methods

Raster to PDF/A

ImageGear can save any PDF file produced directly by a raster file as a PDF/A during the initial conversion. A series of automatic fixes are performed during this process to ensure compliance.

  • Uncalibrated color spaces are replaced with either a RGB or CMYK color profile. This could change the file size.
  • Any LZW and JPEG2000 streams are recompressed since PDF/A standards prohibit LZW and JPEG 2000 compression.
  • All document header and metadata values are automatically filled in to comply with PDF/A requirements.

Quick PDF to PDF/A Conversion

For quick conversions in workflows that don’t require displaying or working with a file in any way, the ImGearFileFormats.SaveDocument method is another useful option. This process loads the original file, converts it, and saves the new version all at once. It’s important to set the PreflightOptions property to be set in the save options. Otherwise, the new document will not save as a PDF/A compliant file.

Take Control of PDF/A Conversion with ImageGear

Accusoft’s versatile ImageGear SDK provides enterprise-grade document and image processing functions for .NET applications. With support for multiple file formats, ImageGear allows developers to easily convert, compress, and optimize documents for easier viewing and storage.

ImageGear takes your application’s PDF capabilities to a whole new level, delivering annotation, compliant PDF to PDF/A conversion, and other manipulation tools to meet your workflow needs. Learn more about how ImageGear can save you time and resources on development by accessing our detailed developer resources.

After years of discussion and debate over the state of digital transformation in the legal field, 2020 delivered something of an ultimatum to an industry that has proven historically resistant to drastic change. The COVID-19 pandemic profoundly altered the way many law firms do business, forcing them to seek out a variety of LegalTech solutions to survive in a new environment. Many of these changes are likely to remain firmly entrenched in the coming years, so it’s worth taking a look back at the factors driving them.

COVID-19 and Change in the Legal Industry

From an outsider’s perspective, the legal industry might have appeared to be uniquely well-suited to adapt to the pandemic. Lawyers are high-skill workers with an extensive range of technology solutions at their fingertips to facilitate remote work. It’s easy to imagine a scenario in which many aspects of the legal process, from client intake to discovery to filing documents with the court, are handled virtually, without anyone needing to step foot outside their home office. 

The reality, unfortunately, isn’t so simple. While it’s true that there are several innovative tools available that could support remote work, the legal industry has long struggled to adopt them at scale. Part of that has to do with the culture of law firms themselves, which tend to be driven by a traditional business model that hasn’t changed much since the 20th century. 

Although the legal industry has benefited from technology throughout its history, the use of that technology has typically fallen not to the lawyers themselves, but to their support staff. From printing out reams and reams of documents to manually tracking time in minute-based increments, many lawyers cling to outdated and inefficient practices out of habit and aversion to change.

Although the Great Recession caused some disruption to the legal industry, the impact was not significant or lasting enough to make firms fundamentally rethink their billing and technology usage. That has changed in 2020. As the industry struggles to adapt to the realities of the pandemic, firms have been forced to engage in what Jennifer Leonard, Chief Innovation Officer for University of Pennsylvania’s Carey Law School, describes as “forced experimentation.” This includes implementing technologies already quite common in other industries, such as video conferencing tools and cloud-based collaboration software, as well as taking a more customer-centric approach to delivering legal services.

Key LegalTech Trends in 2020

The rapid transition to the remote workplace has forced legal firms to implement several years’ worth of technological change into the span of a few short months. Here are a few key LegalTech trends and needs that defined the industry in 2020.

Secure Online Communication

Successful transition to a remote work environment requires the right software tools to facilitate secure communication and collaboration. Lawyers not only need to be able to stay in direct contact with clients and colleagues, but also with the court system itself. With many judicial offices shuttered during the early months of the pandemic, courts have greatly expanded their use of e-filing, e-service, and online dispute resolution software. Various video conferencing platforms have also made it possible to conduct court hearings remotely. In a historic move, even the US Supreme Court chose to hear arguments over telephone.

With so many lawyers working remotely, however, security has become more important than ever. That’s because home networks and personal devices can present a variety of security risks. Sharing documents over unencrypted email rather than through more secure LegalTech applications could potentially compromise secure client information or legal strategies. That has driven firms to implement digital solutions that they might have been hesitant to adopt as recently as a year ago.

Online Legal Research

The research and discovery process has gradually been moving online for quite some time. According to research by the American Bar Association (ABA), nearly 70% of lawyers begin their legal research with a general search engine or paid online resource. All of that online research means that lawyers need to be able to securely access and convert multiple different file types. While many legal documents can be found in various online databases, they often exist in poorly scanned formats that are difficult to read or otherwise manipulate. In order to manage these documents effectively, firms need LegalTech applications with imaging and conversion tools that can perform image cleanup and then convert files into formats that are easier to work with.

Virtual Document Review

Whether they’re negotiating contracts or reviewing information as part of discovery, lawyers need to be able to annotate and redact documents without creating confusion over which edits are the most up-to-date. Version control has long been a challenge for the industry, whether it was multiple people working from different printed copies of a document or everyone having their own copy downloaded to a separate device. It’s no surprise, then, that LegalTech startups specializing in contract review software have had no difficulty finding investors during the pandemic. To meet the growing needs of remote legal firms, these platforms will need to deliver powerful editing and access control features that allow users to collaborate more efficiently.

Innovative Billing Strategies

Although law firms have historically weathered economic downturns better than the rest of the economy, the unique nature of the COVID-19 pandemic hit the industry hard in the first half of 2020. According to data gathered by Clio, billing and case volumes plunged in March and April before starting a slow recovery in May. That recovery has been uneven, however, punctuated by a few sharp declines even as overall caseloads return to baseline levels. Firms frequently responded by laying off staff, with 20% of firms having done so or expecting to as recently as July.

The pandemic has forced many firms to implement timekeeping and billing software to help improve efficiency and deliver more value-based services to their clients. Traditional billable hour approaches tended to discourage efficiency, so shifting to a more flexible and transparent system driven by digital tools can help provide firms with the flexibility they need to meet client needs under adverse conditions. Automating billing also allows legal teams to focus more on acquiring new clients and retaining existing clients.

More Changes Coming in 2021

Several legal industry trends from 2020 are expected to continue, or even accelerate, in 2021. Here are just a few areas that will likely remain key priorities for LegalTech developers seeking to meet the industry’s needs.

  • Improving the Client Experience: With so much of the attorney-client relationship going remote, legal firms will need to continue investing in tools that allow them to communicate and interact with their customers more easily.
  • More Cloud Adoption: Legal firms have been slow to adopt cloud-based LegalTech applications, but the pandemic has demonstrated the value of being able to access essential data and tools from anywhere at any time.
  • Organizational Innovation: As LegalTech becomes more essential, law firms will likely continue to rethink their organizational structure by adding non-legal staff to drive digital transformation.

Unlock Your LegalTech Potential with Accusoft

Developing robust LegalTech platforms that help firms overcome the challenges of the remote workplace is a major challenge. Accusoft’s collection of content processing and conversion solutions allow development teams to easily integrate the collaboration and information-sharing tools lawyers require into your applications. Whether you’re incorporating our REST APIs or powerful SDKs, we provide the functionality your software needs so your team can focus on the innovative features that will set you apart in the crowded LegalTech market in 2021 and beyond.

To learn more about how our content solutions can enhance your legal applications, talk to one of our integration experts today.

Accusoft’s FormSuite for Structured Forms is a powerful SDK that allows you to integrate character recognition, form identification, document cleanup, and data capture capabilities into your software applications. You can set up unique form templates based on your processing needs and then design customized output architecture to extract data for delivery to a database or other downstream applications, helping you get to production faster or bring a new level of functionality to your legacy systems.

Setting all of that functionality up, however, can be a daunting task, especially if you’re working with a wide variety of form types. That’s why our FormSuite enablement services team is available to help you implement the features you need to ensure lasting results. Whether you’re facing bandwidth constraints or lack the resources to build expertise quickly, our FormSuite experts bridge the gap to make your project a success. Our enablement services team takes a five step approach to every engagement.

The Accusoft Approach to Enablement Services

Step 1: Thorough Architecture Review

We start by conducting a top to bottom analysis of your production or operational environment. Our review not only evaluates your system architecture and data workflow, but also breaks down the details of your potential use cases and existing work samples. 

Step 2: Identifying the Right Fit

Next, we determine the best FormSuite options based on your unique requirements and build you a custom enablement plan that will equip you with the instruction and assistance you need for a successful implementation.

Step 3: Training Your Team

Armed with information about your application’s specific requirements, we develop a customized training program to give your team a solid foundation for future development and ongoing maintenance. From guidance on form template creation and image enhancement to working with the forms API, we provide you with targeted guidance designed to help you solve potential challenges unique to your application environment.

Step 4: Implementation Support

Once the training is complete, you’ll have the foundational knowledge required to build the forms processing workflows your application requires. Our FormSuite experts remain on call to answer your questions so you can achieve your integration faster and ensure that you’re processing forms accurately.

Step 5: Preparing for Long-Term Success

Our enablement services prepare you to manage your implementation over the long term. We not only show you how to maintain the current environment, but also identify potential opportunities to deploy new features as your application scales in the future.

Keep the Partnership Going

Following your integration, we also provide ongoing support options to our customers whether or not they’ve utilized our enablement services. You get free Upgrade Support for 90 days after initial purchase, which includes email support and product upgrades. After that period, you can extend Upgrade Support, or elect to transition to our Standard Support or Priority Support annual plans.

To learn more about FormSuite for Structured Forms enablement services, talk to one of our solutions engineers. We’re ready to help you get your integration started!

The healthcare industry has undergone a profound change in the 21st century. A combination of technological advancements and regulatory pressures has encouraged providers to adopt new software platforms and update their existing IT stack. Gone are the days of physical file archives and cramped server rooms; today’s healthcare organizations are instead embracing innovative Internet of Things (IoT) devices, cloud-based file systems, and colocated server deployments that enhance their service capabilities and efficiency.

Unfortunately, not every provider is implementing new technology at the same pace. As science fiction author William Gibson famously observed, “The future is already here. It’s just not evenly distributed yet.” Today’s healthcare organizations must navigate a complex landscape of software solutions and overcome compatibility challenges in order to provide better service and care patients deserve.

The Drive for Interoperability

One of the key components of the 2010 Affordable Care Act was the push to promote interoperability among healthcare providers. The logic was fairly simple: for a healthcare marketplace to work effectively, patient information needs to be able to move freely between providers. That meant the myriad healthcare technology platforms being adopted by different organizations needed to be able to communicate with one another and share a common set of file formats.

The combined pressures of digital transformation and interoperability have led most hospitals and specialized health providers to implement picture archiving and communication systems (PACS). These digital archives and file management platforms allow providers to easily, store, retrieve, distribute, and present a variety of medical images, such as CT, MRI, and DR scans. They have largely replaced the expensive and complex manual filing systems used to store physical film and provided a far more secure means of protecting patient data.

Healthcare Image Processing

One of the advantages of shifting to digital scan formats is the ability to compress images while maintaining the ability to decompress them back to their original images. Poorly optimized compression tools can deteriorate the integrity of a high-resolution image, potentially obscuring key diagnostic indicators. In order to overcome these challenges, healthcare systems need image processing features capable of supporting rapid data compression, lossless transmission, and image cleanup.

Software developers working on PACS platforms and medical applications can turn to image processing SDKs like PICTools Medical to incorporate extensive compression and decompression capabilities into their solutions. These SDK tools can help overcome a variety of diagnostic imaging challenges, ensuring that complex medical files can be processed without any degradation of quality for easy viewing and management across multiple PACS platforms.

The Role of EHR Systems

Part of the push for interoperability included the adoption of electronic health records (EHR) systems, which digitized patient files to make them easier to share between healthcare providers. One of the challenges that came along with this adoption, however, was the handling of high-resolution medical images. While most healthcare providers have implemented some form of an EHR system, many of them do not have a PACS solution, especially if they don’t do any kind of medical scanning on-site. That means their ability to view certain types of medical images is quite limited. 

In theory, the medical industry has already solved this challenge with the development of the DICOM standard. Short for “digital imaging and communications in medicine,” DICOM was originally developed in a joint venture between the American College of Radiology (ACR) and National Electrical Manufacturers Association (NEMA) to ensure that healthcare providers would be able to view medical images no matter which vendor’s modality originally created them.

Unfortunately, the size and complexity of DICOM files often make them difficult for providers to manage. For instance, most EHR systems can transmit DICOM files (through a DICOM out or DICOM send functionality), but they often cannot view or annotate them. That’s because Windows doesn’t recognize DICOM files as image files. More importantly, large DICOM files often exceed the digital transfer limits of common communication channels like email. That leads to DICOM images being transferred on physical mediums, like discs or flash drives, that include viewer software.

Unlocking the Potential of DICOM 

Healthcare technology developers can help expand EHR functionality and realize the potential of DICOM by building viewing, conversion, and compression capabilities into their applications. Medical imaging SDKs like ImageGear Medical can not only convert DICOM files into a variety of easily viewable formats, but also perform essential cleanup functions to ensure that images maintain the highest integrity possible. High-level APIs can abstract or redact the details of a DICOM file to ensure the anonymity of the patent data as well as to compress it without degrading the image, making it easy to transfer files over secure channels rather than resorting to physical mediums or non-compliant public cloud platforms.

The ability to convert DICOM files into more easily managed formats also helps providers to share more information with patients. Diagnostic scans, for instance, can be quickly opened on IoT devices like a tablet and viewed entirely within the local application without having to use special equipment. Images can even be transferred directly to patients, allowing them to conveniently view them on their own devices. And thanks to lossless compression, medical offices can transmit the source DICOM files to other organizations when referring a patient to an outside provider.

Accusoft Medical Imaging Toolkits

With more than two decades of experience working with the imaging needs of the healthcare industry, Accusoft offers a variety of medical imaging toolkits to help software developers enhance their healthcare applications. Whether you’re developing a standalone imaging solution or adding viewing, compression, and cleanup features to your EHR system, our collection of SDKs and APIs can provide core medical image functionality so you can focus on building a better user experience and get to market faster. Learn more about how our medical imaging toolkits are improving outcomes in the healthcare industry and accelerating digital transformation trends.

barcode capture document workflows

Managing high volumes of documents can quickly become a burden for even the most resourceful businesses. Implementing some form of document management system is essential for keeping up with the steady tide of files that need to be identified, sorted, and routed to the proper workflows. Many developers are turning to barcode capture software as a means of rapidly integrating those essential content processing features into their applications.

Barcode Data Capture

Organizations are always seeking out new ways to maximize efficiency when it comes to business processes. Sometimes, however, the ideal solution doesn’t involve some new innovation, but rather a new application of existing technology.

Barcodes have been a mainstay of the retail and logistics industries for decades. They have proven themselves to be an efficient means of tracking items as they move through a supply chain and instantly providing data that would take time and effort to obtain manually. By simply reading a barcode, software systems can immediately connect an item to information stored in a database, which improves both efficiency and accuracy for any use case that involves managing assets.

While most people associate them with physical items, barcodes are increasingly moving out of the warehouse and into the digital office. Document capture automation software and enterprise content management systems can both leverage barcode technology to help streamline workflows and make it easier to manage complex document databases.

Integrating Barcodes into Document Management Solutions

Documents remain an integral component of large and small businesses alike. From financial records and human resources data to customer-facing forms and legal contracts, organizations both generate and gather documents at an incredible rate. Without some way of managing digital files automatically, they’re forced to rely on manual processes like visually matching account numbers or tracking IDs and laboriously reviewing every document to determine where it needs to be sorted.

Barcodes offer a convenient and relatively simple way of integrating automated data capture into a document management system. Rather than building out countless templates or relying on sophisticated machine learning software to identify different types of documents, developers can instead assign unique barcodes to documents as they enter an automated workflow. Barcode capture software can then quickly read the barcode to instantly identify the document and route it to the appropriate destination.

For instance, an insurance application form submitted by a potential customer may need to be pushed through to an adjustor’s workflow, but another form that provides supplemental information about the account might be safely routed to the customer’s file for future reference. Barcodes make it possible for the document management application to accurately identify every type of document travelling through the system, ensuring that everything ends up in the proper destination.

For larger, multi-page documents, barcodes also help ensure that individual pages are kept together in a batch. All documents in a series can be labeled with a barcode, which reduces the risk of pages being lost or mixed up with pages from another batch. This is especially important for organizations that scan physical documents into digital form. Since every document has a barcode, the document management system will automatically know what it is, what other documents are associated with it, and where it needs to be stored as soon as it’s scanned into the system. There’s no need to waste time and resources manually classifying or organizing documents as they’re scanned.

5 Benefits of Barcode Data Capture

  1. Speed and Efficiency: Incorporating barcodes into a document management solution streamlines workflows by eliminating the need to sort files by hand. They also make it easier to retrieve information quickly to accelerate other business practices.
  2. Accuracy: Barcodes ensure that documents are processed correctly and routed to the proper workflows. Since scanning occurs automatically, common human errors like misread document ID numbers or incorrect keystrokes are largely eliminated.
  3. Cost Savings: A reliable and simple technology to implement, barcode capture software is easier to implement and maintain than more sophisticated machine learning tools that perform similar document management functions.
  4. Flexibility: While ideal for document management, barcodes can be applied to almost any business practice that involves tracking and information retrieval. Barcode data capture technology adapts easily to different departmental use cases within an organization.
  5. Productivity: Transitioning to an automated document management system not only increases processing speeds, but also frees up valuable resources. Employees spend less time sorting and searching for documents, allowing them to focus their efforts on higher value tasks that will help an organization grow.

Enhance Your Data Capture Potential with Barcode Xpress

Accusoft’s Barcode Xpress is a versatile barcode SDK that integrates easily into your application to provide support for more than 30 distinct barcode types. Capable of reading and writing both 1D and 2D barcodes, Barcode Xpress has been optimized for speed and accuracy with regard to document processing. Locate and recognize barcodes anywhere on the page within milliseconds to extract vital data that can be passed along to your document management solution.

Barcode Xpress uses a flexible processing system that can read damaged, poorly printed, and skewed barcodes with ease. With a reading speed of up to 1,000 pages per minute, this powerful SDK can easily meet the content management needs of any business. Start your free trial to see how you can implement Barcode Xpress within your current application environment.

Few industries have been impacted by the proliferation of digital technology than the financial services sector. In fact, it’s one of the few markets where the average consumer can easily observe how much has changed in a short amount of time. Many people haven’t even set foot inside a bank for years, and millions pay all of their bills exclusively online. According to the US Federal Reserve, personal checks declined from 58.8 percent of non-cash payments in 2000 to just 8.3 percent in 2018. Both of these trends are driven by the increased convenience of FinTech applications, and the same changes have impacted the lending industry, as well.

What Is FinTech Lending?

Since the 2008 financial crisis, a new breed of lenders has become a disruptive force in the banking sector. Unburdened by the cumbersome infrastructure that makes large financial institutions slow to adapt to change, FinTech lenders utilize the latest technology to deliver a more responsive, personalized, and transparent lending experience to consumers. These innovative startups have combined easy-to-access digital platforms with sophisticated data analytics to streamline the lending process and deliver funds to borrowers much faster than could be accomplished with traditional loans.

Borrowers, it seems, have been quick to embrace this alternative source of lending. From 2013 to 2018, FinTech companies increased their share of the personal loan market from a mere five percent to thirty-eight percent. That rapid growth is a result of increased penetration into the digital marketplace and more flexible credit scoring that allows FinTech lenders to assess risk and approve loans more effectively. 

In the early days of the industry, most FinTech lenders still relied upon traditional FICO credit scores when evaluating a borrower’s potential to repay loans. Over time, however, they have used a variety of alternative scoring mechanisms driven by data collection algorithms to create a more dynamic picture of a borrower’s credit status. Between 2007 and 2015, for instance, the correlation between FICO scores and the rating system used by one prominent peer-to-peer FinTech lender declined from 80 percent to just 35 percent.

The “Tech” Behind FinTech Lending

The loan adjustment algorithms working under the hood of FinTech lending applications are incredibly sophisticated, but they need good data for fast, accurate underwriting. While traditional lenders focus on predictable data points like income, debt payments, and assets, the digital nature of FinTech applications allows them to go much more granular. By gathering insights from other customer applications, internet searches, and even geolocation data, they can create a more complex profile of each customer, which then allows them to structure loans and other financial products that meet their specific needs while also protecting the lender to unnecessary risk.

This new approach to lending has helped FinTech applications to cut down the “time to yes” on credit decisions from the three to five weeks commonly seen from traditional banks to as little as five minutes. Even more critically, they can use digital funding to deliver cash to borrowers in less than 24 hours compared to the typical lender’s three month response time.

Improving “Time to Yes” on Credit Decisions

In addition to deploying more sophisticated risk adjustment algorithms to assess credit worthiness, there are some additional ways that FinTech lenders can continue to improve performance and efficiency.

Embrace Paperless Automation

The first and most obvious step they can take is by eliminating paper forms from the application process whenever possible. One of the reasons why banks and other financial services organizations move so slowly is due to the time it takes to fill out, fax, scan, and review physical documents. Not only are these forms inefficient, but they’re also prone to clerical errors when an applicant’s data needs to be transferred from the form into a database or application. By digitizing the application process wherever possible and automating data capture, FinTech lenders can significantly cut down on processing times and eliminate the human errors that so often create additional delays.

Increase Document Management Versatility

Shifting to an emphasis on digital documentation brings another complication along with it because there are a variety of file formats used throughout the financial industry. Some documents need to be in a specific format for compliance purposes, and if customers are submitting files through a FinTech lending platform, they could be using multiple different file types. 

In order to streamline processing, FinTech applications need to be able to easily convert a wide range of file types into a few key formats that work best with their processing workflows. That means FinTech developers will need to integrate powerful document conversion tools into their software to ensure that they can avoid any troublesome incompatibility issues during loan processing.

Enhance Data Capture Capabilities

Although FinTech lenders are developing incredible algorithms capable of analyzing massive amounts of data to shorten credit application times, they are still dependent upon the information made available to them. That means developers need to implement data capture tools that can pull key data from a variety of sources and compile it into an easily searchable format. 

Optical character recognition (OCR) engines can quickly extract information for any number of documents and images to create searchable files that FinTech software can quickly process as needed. For hand-printed documents scanned into digital format, intelligent character recognition (ICR) tools can be deployed just as effectively, allowing FinTech lenders to gather data from a wide variety of sources.

Expand FinTech Lending Capabilities with APIs and SDKs

One of the easiest ways for FinTech developers to quickly build lending-friendly features into their applications is to leverage API and SDK integrations. Rather than building new functionality from scratch, they can instead take advantage of existing, proven solutions to enhance their applications. This allows them to keep the focus on the core differentiators of their FinTech lending platform, allowing them to process and approve loans faster while minimizing potential risk.

Accusoft’s collection of API and SDK integrations provide powerful viewing and processing capabilities when it comes to FinTech workflows. Whether you need to convert multiple file types quickly, clean up document images, or perform OCR data capture, Accusoft has the solution to unlocking your FinTech lending application’s potential.