Technical FAQs

Question

In PrizmDoc, why can’t I delete a full page redaction? The menu pops up for a rectangle redaction, so why not for a full page?

Answer

First, some terminology for PrizmDoc Viewer menus:

Traditionally, when you right click on a page, application, etc. the menu that pops up is called the “context menu”. However, in PrizmDoc, we refer to that menu as the Immediate Actions Menu, and there is a larger box that appears off to the side that we call the Context Menu

This functionality is viewable in the demo linked below. When you create a full page redaction and right-click on it, you get the Immediate Actions Menu. When you create a rectangle redaction and left- or right-click on it, off to the side you’ll see the Context Menu, and can delete it using either that menu or the “delete” key.

https://www.accusoft.com/demos/redaction-demo/

When you make a full page redaction, the only way to delete it is by using the delete button in the Immediate Actions Menu. You cannot click on it and press “delete”, and you cannot delete it via our Context Menu. This is currently a design feature being discussed below at the time of writing:

https://ideas.accusoft.com/ideas/PDEN-I-512

By default, the parameter immediateActionMenuMode is set to off, which disables the menu. If you are having trouble getting this menu to open in your application, you may need to set it to be on when you have a redaction on the page. You can read more about enabling and disabling this feature here.

August 20, 2024 – Tampa, FL – Accusoft, a software company specializing in document viewing, processing, and automation technologies for integration into Enterprise Content Management (ECM) solutions, today released Auto Tagging and Classification modules within its PrizmDoc secure document viewer.

The new module, built using the IBM watsonx data and AI platform and underpinned by IBM Granite, IBM’s flagship series of foundation models, enables users of Enterprise Content Management to more easily locate documents relevant to their project. PrizmDoc’s Auto Tagging and Classification module automates manual tagging and classification providing consistency and ensures documents are meticulously organized, easily searchable, and compliant with regulations. This uniformity is crucial for maintaining data integrity and ensuring reliable document management practices.

“As part of our commitment to innovation, we’re empowering ECM software organizations to benefit from AI technologies like IBM watsonx.ai and IBM Granite to help reduce document processing times. These new modules are indeed a game-changer, providing practical benefits that streamline development time and empower our customers to rapidly bring cutting-edge ECM applications to market,” said Steve Wilson, Chief Product Officer at Accusoft.

Automate Tagging and Classification in PrizmDoc: Features and Benefits

PrizmDoc’s Auto Tagging and Classification features improve the user experience by quickly organizing large volumes of documents, making it easier for users to locate key documents.

Key benefits include:

  • Enhanced Document Organization: Advanced AI-powered algorithms ensure that all documents are consistently labeled and stored in the appropriate categories, making retrieval quick and efficient.
  • Improved Search and Retrieval: Accurate tagging and classification provides improved document search within an ECM system, increasing productivity by reducing the time needed to locate documents.
  • Time and Cost Savings: Manual tagging and classification are labor-intensive tasks that are prone to human error. By automating these processes, PrizmDoc improves operational efficiency by enabling resource reallocation to strategic tasks.
  • Improved Consistency and Accuracy: AI generates consistent tagging and classification across all documents, applying the same criteria uniformly to maintain data integrity and reliable document-management practices.
  • Seamless Scalability: As your business grows, so does the volume of documents to manage. Auto Tagging and Classification can be automated to support effortless scaling and handling of large document libraries without the need for additional human resources.

“IBM’s Granite family of models are designed and tuned specifically for business use cases, enabling organizations to build, experiment, and scale their generative AI ideas,” said Raj Datta, Vice President, ISV and AI Partnerships, IBM. “By building their new modules with Granite models and our watsonx AI and data platform, Accusoft is applying a winning formula to accelerate the success of its customers.”

Accusoft recently collaborated with IBM to integrate IBM watsonx.ai in its Auto Summarization module, which enables PrizmDoc users to quickly generate concise summaries of lengthy documents.

Learn more or schedule a demo of the new PrizmDoc Auto Tagging and Classification features

About Accusoft

Founded in 1991, Accusoft is a software development company specializing in document processing, conversion, and automation solutions. From out-of-the-box and configurable applications to APIs built for developers, Accusoft software enables users to solve the most complex workflow challenges and gain insights from content in any format, on any device. Backed by 40 patents, the company’s flagship products, including Docubee and PrizmDoc, are designed to improve productivity, provide actionable data, and deliver results that matter. The Accusoft team is dedicated to continuous innovation through customer-centric product development, new version releases, and a passion for understanding industry trends that drive consumer demand. Visit us at www.accusoft.com

Contact:

Jennifer Culbertson
Accusoft
jculbertson@accusoft.com

September 3, 2024 – Tampa, FL – Accusoft, a software company specializing in document viewing, processing, and automation technologies for integration into Enterprise Content Management (ECM) solutions, has launched Document Q&A within its PrizmDoc secure document viewer.

The new feature uses an AI assistant integrated with IBM watsonx.ai that allows users to enter queries and quickly retrieve information contained in a document. Because it provides precise and contextually accurate answers quickly and easily, Document Q&A eliminates the need to review large, complex documents manually.

“The introduction of the Document Q&A feature underscores Accusoft’s dedication to enhancing document processing efficiency for our clients’ ECM solutions. This innovative feature provides our ISV customers with a competitive advantage, reducing development time and speeding up their market readiness”, said Steve Wilson, Accusoft’s Chief Product Officer.

Increase ECM Efficiency and Speed: Document Q&A in PrizmDoc

PrizmDoc’s integrated Document Q&A feature improves the user experience and provides opportunities for time and cost savings by quickly analyzing lengthy documents and delivering context-aware details based on chat queries.

Key benefits include:

Boosts Efficiency and Speed:

Document Q&A revolutionizes ECM document management by quickly retrieving information within a document, greatly reducing the time needed to read and analyze complex written materials.

Drives Cost Reduction:

With a simple chat query, ECM users receive detailed and precise information quickly. This greatly reduces the labor time needed to assess information included in documents, freeing up employees for higher-value tasks.

Streamlines Data Analytics:

With Document Q&A, real-time data analytics is effortless and free of human error. This enhances the decision-making process, leading to more informed and strategic business decisions.

One Chat Box, Multiple Solutions:

PrizmDoc’s Q&A technology improves efficiency, accuracy, compliance, and document management at once, providing ECM ISVs with a uniquely competitive and comprehensive solution.

Accusoft recently released its Auto Summarization and Auto Tagging and Classification modules, which enables PrizmDoc users to quickly generate concise summaries of lengthy documents and automate manual tagging and classification. The new features are built with IBM watsonx.ai and IBM Granite, bringing together new generative AI capabilities powered by foundation models and traditional machine learning.  

Learn more or schedule a demo of the new PrizmDoc Document Q&A feature

About Accusoft
Founded in 1991, Accusoft is a software development company specializing in document processing, conversion, and automation solutions. From out-of-the-box and configurable applications to APIs built for developers, Accusoft software enables users to solve the most complex workflow challenges and gain insights from content in any format, on any device. Backed by 40 patents, the company’s flagship products, including Docubee and PrizmDoc, are designed to improve productivity, provide actionable data, and deliver results that matter. The Accusoft team is dedicated to continuous innovation through customer-centric product development, new version releases, and a passion for understanding industry trends that drive consumer demand. Visit us at www.accusoft.com

Contact:
Jennifer Culbertson
Sr. Director of Marketing
Accusoft
jculbertson@accusoft.com

JRMC’s Information Systems (IS) department maintains all the equipment and software within its facility. The center uses multiple applications for clinical documentation within all the areas of the hospital, and an electronic medical record system (EMR) which serves as the main documentation entry point. They were looking for viewing support on their EMR product since it plays a critical role in providing our clinical staff with electronic access to patient charts and other important data. JRMC began researching image viewers for the ability to open MO:DCA-formatted documents, specifically our MO:DCA images. 

December 6, 2022 – Tampa, FL – Accusoft is excited to announce the latest innovative feature update to PrizmDoc, its industry-leading document processing integration. The new PrizmDoc Hybrid Viewing feature offloads the majority of processing work for document viewing from the PrizmDoc server to the client’s device. 

While initial conversion and preparation is handled server-side, all viewing capabilities are implemented through the end user’s browser, which significantly reduces server requirements. Shifting processing to client-side devices has the added benefit of improving viewing performance, allowing users to open, view, and edit documents much faster than preparing them server-side.

“We pride ourselves on listening to our customers when identifying opportunities for product improvements,” says Jack Berlin, CEO of Accusoft. “The Hybrid Viewing feature grew out of requests from PrizmDoc customers for a faster viewing solution that’s less resource-intensive and more scalable. This new feature provides customers with greater flexibility and cost savings as they grow their business.”

Ensuring scalability was a key priority for the Hybrid Viewing feature. Rendering and displaying documents using the PrizmDoc server could prove expensive for many customers, especially for large files or when accessing multiple documents at once. By shifting the viewing experience to client-side devices, very few server resources are required, making it easy to scale viewing to multiple concurrent viewers without increasing server costs.

Within this new feature, PrizmDoc also offers a PDF-only viewing package option that allows customers to pre-convert all file types into ready-to-view PDFs, which dramatically reduces server load with minimal storage requirements. This conversion option uses less server resources than standard SVG conversions, further reducing costs while simultaneously improving viewing performance.

To learn more about PrizmDoc or to download a free trial and experience the Hybrid Viewing feature first-hand, visit our website.

About Accusoft

Founded in 1991, Accusoft is a software development company specializing in document processing, conversion, and automation solutions. From out-of-the-box and configurable applications to APIs built for developers, Accusoft software enables users to solve their most complex workflow challenges and gain insights from content in any format, on any device. Backed by 40 patents, the company’s flagship products, including OnTask, PrizmDoc, and ImageGear, are designed to improve productivity, provide actionable data, and deliver results that matter. The Accusoft team is dedicated to continuous innovation through customer-centric product development, new version release, and a passion for understanding industry trends that drive consumer demand. Visit us at www.accusoft.com.

Question

In PrizmDoc, why can’t I delete a full page redaction? The menu pops up for a rectangle redaction, so why not for a full page?

Answer

First, some terminology for PrizmDoc Viewer menus:

Traditionally, when you right click on a page, application, etc. the menu that pops up is called the “context menu”. However, in PrizmDoc, we refer to that menu as the Immediate Actions Menu, and there is a larger box that appears off to the side that we call the Context Menu

This functionality is viewable in the demo linked below. When you create a full page redaction and right-click on it, you get the Immediate Actions Menu. When you create a rectangle redaction and left- or right-click on it, off to the side you’ll see the Context Menu, and can delete it using either that menu or the “delete” key.

https://www.accusoft.com/demos/redaction-demo/

When you make a full page redaction, the only way to delete it is by using the delete button in the Immediate Actions Menu. You cannot click on it and press “delete”, and you cannot delete it via our Context Menu. This is currently a design feature being discussed below at the time of writing:

https://ideas.accusoft.com/ideas/PDEN-I-512

By default, the parameter immediateActionMenuMode is set to off, which disables the menu. If you are having trouble getting this menu to open in your application, you may need to set it to be on when you have a redaction on the page. You can read more about enabling and disabling this feature here.