Docubee: Eliminate Headaches and Grow Your Business
There’s no easy way around it. We live in a digital world where paper is less and less efficient to manage. Email started the first round of digital transformation, but now our inboxes get flooded with messages making it almost impossible to get the job done on time. Not to mention, the potential security risks […]
How can I access the ViewerControl in the PrizmDoc samples?
Question Normally, when I create a viewer in my own application, I do: viewer = $("#some-div").pccViewer({ ...options }); Then I can make calls like: viewer.viewerControl.search("Some search term."); But in the legacy samples the Viewer isn’t set to a global variable. How can I access the viewerControl object? Answer If you call $("#some-div").pccViewer(); without any arguments, […]
In PrizmDoc's Viewer, can I delete a saved annotation collection?
Question In PrizmDoc Viewer, can I delete a saved annotation collection? When I make annotations on a document, I can save them and give them a name. Then if I come back to the document later, I can access my saved annotations, add new ones, and delete individual ones, but I don’t see a way […]
In PrizmDoc, how can I create a rectangular annotation that looks similar to a highlight?
Question I know the coordinates and dimensions of the content I would like to highlight, but the highlight annotation only works on text. Is there a way to create an annotation that highlights a specific area of a document? Answer The best way to do this would be to create a yellow rectangle annotation with […]
In PrizmDoc, Is the ID returned by Mark.GetID() unique? Can I get a unique ID from a mark?
Question I need to store a unique ID with each of my marks. Is the ID returned by Mark.GetID() unique? Answer The ID generated by Mark.GetID() is only unique for that instance of the viewing session (for example, if you refresh the page, the counter for mark IDs will reset to 1). If you are […]
When running PrizmDoc on Linux, why is the service health page showing unhealthy when MSO is enabled?
Question After applying a new license/evaluation license through the license utility on Linux, the following error appears in the logs: {"gid":"","name":"OCS","time":"2019-01-3T18:26:39.368Z","pid":36875,"level":50,"tid":36875,"taskid":8,"FATAL ERROR":"MSO feature is active, but 'fidelity.msOfficeCluster.host' and 'fidelity.msOfficeCluster.port' are not configured, going to 'Unhealthy' state"} What could cause this issue to occur, and how can it be fixed? Answer As you are running on […]
How can I annotate or redact search results within PrizmDoc?
Question How can I annotate or redact search results within PrizmDoc? What annotation or redaction types are supported? How can I change the properties of the created marks? Answer You can annotate or redact search results using the addMarkFromSearchResult() function from ViewerControl. This function creates a new mark of a specific type and adds it […]
How can I bypass the download options pane in PrizmDoc?
Question When I click on the download button a ‘download options’ pane appears to the left of the Viewer. Is there a way I can modify the client code such that clicking the download button skips this step and just downloads the document as a PDF, burning in all the marks/redactions/e-signatures? Answer To clear the […]
What is the proper way of using affinity tokens in cluster mode where multiple file IDs using multiple affinity tokens need to be combined?
Question What is the proper way of using affinity tokens in cluster mode where multiple file IDs using multiple affinity tokens need to be combined? Answer If you are using PrizmDoc Server in cluster (multi-server) mode, and you are using Content Conversion Services to merge multiple files into one, or whenever multiple file ids using […]
Why did my license stop working?
Question Why did my license stop working? Answer There are a couple reasons why a license might stop working. The most common would be if the MAC addresses changed (on a virtual machine, or after significant hardware change). Additionally, a temporary two week license can be put on a machine via the Server Licensing Utility […]
Form(ula) and Function: PrizmDoc Cells for Finance
Spreadsheets are to finance what cranes are to construction. As a result, financial services organizations including traditional banks, tax companies, insurance agencies, and fintech firms opt for software-driven spreadsheet solutions as standard operating procedures. The problem? Ubiquitous spreadsheet software introduces a host of cybersecurity, compliance, and collaboration challenges, especially as regulatory and operational requirements […]