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PrizmDoc Hybrid Viewing: Reduce server viewing requirements and streamline document processing

Why am I unable to obtain a license using the License Manager?

Question Why am I unable to obtain a license using the License Manager? Answer One possibility is that you have strict firewall settings that are preventing our License Manager from connecting with licensing.accusoft.com, our licensing server. In order to connect with licensing.accusoft.com, you’ll have to make an exception in your firewall for our License Manager […]

APIs and SDKs for FinTech Solutions

FormSuite for Structured Forms: Enablement Services

Financial Services Technology Trends

Insurance Technology Trends

I need to share a large file with Accusoft support. What should I do?

Question I need to share a large file with Accusoft support. What should I do? Answer Accusoft FTP EXISTING CUSTOMERS: If you are an existing customer, you can access our server using any of the following with your current credentials: Protocol URL Port FTPS ftp.accusoft.com 21 SFTP ftp.accusoft.com 22 HTTPS https://ftp.accusoft.com 443 To access the […]

What is the proper way of using affinity tokens in cluster mode where multiple file IDs using multiple affinity tokens need to be combined?

Question What is the proper way of using affinity tokens in cluster mode where multiple file IDs using multiple affinity tokens need to be combined? Answer If you are using PrizmDoc Server in cluster (multi-server) mode, and you are using Content Conversion Services to merge multiple files into one, or whenever multiple file ids using […]

How do I specify a password for a document using PrizmDoc?

Question Can PrizmDoc handle password-protected files, such as PDFs or Excel files? How would a user specify a password for a particular document? Answer It is possible to specify the password for a password-protected document when creating a viewing session in PrizmDoc. When sending a request to create a viewing session, you’ll use the password field […]

A Force for Change: The State of InsurTech Today

Is it possible to rename the JSON file created when an annotation is saved?

Question For reporting purposes, we want to rename the markup layer JSON files to help identify which tenant made the markup. For example: c1fea5868607402c1b664272e5b82aeb7fff7390_0_0hg91gTqSCeg_P9B2Ko7BaH-YxkaazjH.json rename to: accusoft_c1fea5868607402c1b664272e5b82aeb7fff7390_0_0hg91gTqSCeg_P9B2Ko7BaH-YxkaazjH.json. Is this possible? Answer The actual filename for an annotation .json file contains an encrypted value of the file path and document name. This is what is used […]

Is it possible to make a call to an external API when annotation saving is complete?

Question Is it possible to make a call to an external API when annotation saving is complete? Answer In the Viewer, you can bind functions to the MarkupSaved event mentioned on the following documentation page in order to execute code when annotations are saved to the server: https://help.accusoft.com/PrizmDoc/latest/HTML/webframe.html#Subscribing_to_Events.html A full list of events exposed by […]