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Rick Magana, Veritas Technologies Testimonial

Veritas Technologies, a leader in multi-cloud data management, improved document backup and security while ensuring compliance of customer data using Accusoft’s PrizmDoc solution In this video, learn how Veritas Technologies was spending a lot of time and effort trying to develop an in-house document handling and compliance solution, diverting resources from their core product development.  […]

Cornerstone Discovery Enhances Legal Document Processing with PrizmDoc®

Morton Jensen, Tietoevry Testimonial

Tietoevry, a Nordic-based cloud, data, and software company relies on  Accusoft’s PrizmDoc solution to deliver efficient document viewing and redaction. In this video, learn how: Maintaining individual integrations for each file format was time-consuming and expensive for Tietoevry. PrizmDoc provided a single integration for easy and secured access to all stored documents. Accusoft’s redaction features […]

Is there a way to modify the colors used in PrizmDoc Viewer's search results?

Question Is there a way to modify the colors used in PrizmDoc Viewer’s search results? In particular, the currently selected search result has a very similar color to the other results from the same term. Is there a way to increase the contrast? Answer Currently, we don’t support the ability to set anything other than […]

Anum Shabbir, Thomson Reuters Testimonial

Thomson Reuters Document Management Platform, HighQ, provides single platform document viewing and security using Accusoft’s PrizmDoc. In this video, learn how: Thomson Reuters realized that downloading documents to local machines posed significant security risks over time. The Accusoft PrizmDoc solution provides seamless in-browser document previews within Thomson Reuters’ HighQ platform, improving version control while maintaining […]

Sing Chan, Collabware Testimonial

Collabware, a leading records management systems provider, improved their eDiscovery solution using Accusoft’s PrizmDoc. In this video, learn how: Collabware uses Accusoft’s PrizmDoc to allow users to easily find and view content. Prior to implementing PrizmDoc, Collabware users had to open files outside of the Collabspace product and sometimes were unable to open files because […]

Russ Horton, Corcentric Testimonial

Corcentric, a leading global provider of best-in-class procurement and finance solutions, streamlined invoice processing and document viewing using Accusoft’s PrizmDoc solution In this video, learn how: Concentric needed to process large volumes of invoices digitally for procurement functions but was struggling to find a solution that would allow their customers to easily view them. Accusoft’s […]

Evaluation Downloads

How can I change the default timeout value for a Viewing Session in PrizmDoc?

Question I changed the value of viewingSessionTimeout Answer If you are using Windows, the value that you are looking to modify is the viewing.sessionLifetime in the central config file prizm-services-config.yml located in the root of the PrizmDoc installation directory (C:\Prizm on Windows, /usr/share/prizm on Linux). Make sure it is uncommented and without any leading whitespace. […]

What is the proper way of using affinity tokens in cluster mode where multiple file IDs using multiple affinity tokens need to be combined?

Question What is the proper way of using affinity tokens in cluster mode where multiple file IDs using multiple affinity tokens need to be combined? Answer If you are using PrizmDoc Server in cluster (multi-server) mode, and you are using Content Conversion Services to merge multiple files into one, or whenever multiple file ids using […]

Why am I receiving a (413) Request Entity Too Large when creating a viewing session in PrizmDoc?

Question We are adding files to the viewing session with HttpWebRequests. We noticed with larger files the response is: (413) Request Entity Too Large. -  at System.Net.HttpWebRequest.GetResponse(). What could be the cause?    Answer A 413 request entity too large error occurs when a request made from a client is too large to be processed by the […]

Is there a way to provide an absolute path of the source document to PrizmDoc Server for conversion?

Question Can we give network paths for source document location as well? For example //10.216.2.312/test/test.doc https://help.accusoft.com/PrizmDoc/latest/HTML/webframe.html#Transfer_Your_Document_to_PrizmDoc_Server.html. When using http URL, for security reasons, only absolute paths are allowed, but could you map test to documents and use a local file? Answer Documents are stored by default in: C:\ProgramData\Accusoft\Prizm\Documents so if the type in the request […]